Well informed for your holiday!

ARRIVAL

Your journey leads you via the toll road Malta High Alpine Road. For our hotel guests, the use of the road is free for the duration of the stay. The fee is included in the room rate. Upon arrival, simply present your booking confirmation and you will have free passage. The Malta High Alpine Road is accessible 24 hours a day. After 6:00 PM, the barrier is opened, and you may proceed.


DEPOSIT & PAYMENT OPTIONS

No deposit is required! We kindly ask you to settle your hotel bill on the eve of or the morning of your departure via our guest app, using card or cash


BOOKING

Booking Options: You have the option to reserve your stay through various booking platforms, our website, or directly by phone. You'll receive the best price when you book directly at Mountainhotel Malta.

Maximum Online Room Booking: You can book a maximum of 5 rooms online.

Group Reservations: For group reservations, you can send us an inquiry via the contact form or contact us directly by phone. We are happy to provide you with a personalized offer for the desired period


WEATHERFORCAST:

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PETS

Dogs are welcome at the Berghotel. Accommodation of one dog (maximum 2 small dogs) per room is possible. Accommodation of more than two dogs in one room is not allowed. We also kindly ask you not to bring your dog into the breakfast room as there is a buffet area. The cost per dog per day, excluding food, is €12.00


PARKING / ELECTRIC VEHICLE CHARGING STATION

At the accommodation, there are plenty of parking spaces available. Registration or parking reservation is not required. In the entrance area, there are 2 / 11 kW charging stations


RECEPTION

Our reception is open daily from 7:30 AM to 12:00 PM and from 2:00 PM to 8:00 PM.

Check-in: From 3:00 PM to 7:00 PM (Your room will be held for you until 7:00 PM on the day of arrival).

Check-out: From 7:30 AM to 11:00 AM.

Early check-in / late check-out: Depending on availability, we will gladly try to accommodate you for an earlier check-in or later check-out. However, please understand that this may not always be possible


IMORTANT INFORMATIONS: Renovation Works 

Dear guests, we are enhancing our excursion destination for you. A new shop is currently being built at the Kölnbreinsperre. In the basement of the hotel, a new sauna and fitness room are being created, and a motorcycle garage is being built at the parking lot. The exterior works in the hotel area will be completed by the end of May. The interior works in the basement of the hotel (3 floors below the hotel rooms) will continue until approximately July. Therefore, there may be noise disturbances in the restaurant area during the daytime. For detailed information, please feel free to give us a call! Thank you!


CANCELLATION POLICY

For individual bookings, cancellations and changes made up to 24 hours (i.e., by 6:00 PM on the day prior to arrival) before arrival are free of charge. Cancellations, changes, or no-shows made after this time will be charged 100% of the price of the first night's stay. Different cancellation policies apply to group bookings of five rooms or more. Please refer to our special group cancallation policy, terms and conditions (AGB)


W-LAN / Inernet

W-LAN is available free of charge throughout the hotel. There is also complimentary internet access available in the hotel lobby


PAYMENT OPTIONS: